Joe Fortune Casino Review | Australia 2024

First of all, let’s take a look at the bonuses you can claim when you decide to register in this casino. You and us know this is important.

Welcome Bonus Package

Generous welcome bonus? This is more like a welcome package.

There are two different signup bonuses up for grabs: the ‘conventional’ one and one specific for Bitcoin users. Naturally, you have to choose between the two, based on your preferences.

For those of you who are not into crypto, the bonus consists of 3 phases:

• 1st Deposit: 100% match up to $2000 and 450 free spins.
• 2nd Deposit: 75% match up to $1000 (7-day expiry).
• 3rd Deposit: 120% match up to $2000 (also 7-day expiry for this).

On the other hand, if you are a frequent Bitcoin user, you can opt for a second version of it. Although similar, this special bonus offers even better conditions:

• 1st Deposit: 150% match up to $2000 and 450 free spins.
• 2nd Deposit: 75% match up to $1000 (7-day expiry).
• 3rd Deposit: 120% match up to $2000 (7-day expiry).

ONGOING PROMOTIONS

Joe Fortune has offered short-term promotions in the past, and we expect they will do so again. For the time being, they have two ongoing promotions: the referral program and a reward program.

• The Refer A Friend program is the only ongoing promotion open to all players. When a friend you refer signs up to Joe Fortune and deposits, you and your friend get a bonus. If their first deposit is standard, you and your friend will get a $50 bonus. If their first deposit is in crypto, you both will get a $75 bonus.
• Joe’s Rewards: For those who have reached Gold status or higher on the VIP Program – If you’re a Gold member, you can get a weekly deposit bonus of a 100% match up to $150.

Most real-money online casinos have a VIP Program that players can join to receive special rewards for their loyalty. Joe Fortune’s works with Comp Points (CP).

Players earn Casino Points for every wager placed at the casino. You’ll earn 5 points for every $1 bet on real money pokies, 15 points for every $1 wagered on specialty games, and 1 point for every $1 wagered on everything else.

Gold is the third level, and each level has special prizes.

Signing up at Joe Fortune takes only a few minutes.

• Click the JOIN button in the upper right-hand corner of the screen.
• In the screen that pops up, enter your email address, password, and username for the website.
• Click REGISTER to create your account.

Later, you will have to verify your email. Also, keep in that to cash out your winnings you will have to verify your identity.

Should you run into any kind of issue during this process, contact customer support.

Joe Fortune Casino goes above and beyond to protect your identity and your money. The site uses the latest encryption technology to ensure all data transfers are secure.

Next, the site conducts KYC (Know Your Customers) verification on all players. This helps prevent fraud and identity theft.

Also, the company regularly tests its RNG technology and audits its games to ensure that all games operate fairly. Joe Fortune also holds a Curacao gaming licence.

In the past, we felt that Joe Fortune’s customer support was lacklustre. However, the site has taken steps to improve its support features.

The FAQ section is pretty comprehensive and answers many basic and intermediate questions. You have additional options for support if the FAQ section is not enough. You can contact support via live chat, or email, or you can use the click-to-call feature to contact a support agent.

We contacted support via live chat. It took a few minutes to reach an agent, but once we did, they quickly answered our questions. Nevertheless, they could improve on response times for live chat.

EMAIL

• Was it Available? YES
• Response Time: 1h
• Efficiency: GOOD

Live Chat

• Was it Available? YES
• Response Time: A couple of minutes
• Efficiency: GOOD

Phone

• Was it Available? YES
• Response Time: N/A
• Efficiency: BAD

Help Center

• Was it Available? YES
• Response Time: N/A
• Efficiency: GOOD