MoonWin Casino Review 2024

When you sign up at MoonWin, you’ll be greeted with a welcome bonus. As a new player, you can enjoy a Welcome Bonus of $10,000 + 180 Free Spins. Doubling your bankroll is a nice start to explore a casino site!

But that’s not all. MoonWin sweetens the deal with 100 free spins on Wild Cash by BGaming. Try your luck on one of the most popular pokies without spending any of your own money.

To claim this welcome bonus, simply create your account, make a deposit of at least $30, and the bonus of100% Up to $7,500 + 100 Free Spins will be credited to your account instantly. Be sure to check the wagering requirements, which are set at 40x.

Remember, this offer is only available for new players and expires in 5 days after you claim it. You’ll receive your free spins in groups of 20 within 5 days. The maximum bet amount for the deposit bonus is $1.5.

There are other 2 more deposit bonuses to receive the new joiners. After completing the wagering requirements of your first deposit bonus, you can move to the Second Deposit Bonus of 75% up to $1,500 + 50 free spins. And after that, you can choose the Third Deposit Bonus of 50% up to $1,000 + 30 free spins. All of these welcome bonuses share the same minimum deposit and rollover.

Ongoing Promotions

• Infinity Rewards: Deposit at least $30 and receive either 88 free spins or a match bonus of 80% up to $1,500.
• It’s Wednesday, My Dudes: You are a fan of the famous Elvis Frog (Trueways) pokie? Get up to 100 free spins by depositing $60 on Wednesdays. A $30 deposit will get you 25 free spins, and a $45 deposit will get you 50 free spins.
• Crypto Bonus: Deposit a minimum of 20 USDT and receive a 10% bonus, or deposit 250 USDT for a 15% bonus. Up to 1 BTC every day.
• Claim Your Cosmic Gems: Receive free spins to play Bonanza Billion by BGaming. Deposit $75 and get 25 free spins, $150 to get 50 free spins, or $300 to get 125 free spins. This promo is available once per day.

Important: Please note that you will need to type in the bonus codes before making the qualifying deposit.

To continue the talks about prizes and bonuses, let’s move to MoonWin’s loyalty program. The online casino offers a three-tier “Cosmic Cash Club” designed to reward players for their continued play. As you bet real money on your favourite games, you’ll earn points that can later be exchanged for a variety of rewards.

The program is divided into three levels and each level has different tiers within:

1. Beginner: Players begin at this level after earning 5 points. Benefits include up to 3% cashback and 20 free spins. There are 7 tiers included in this level and the rewards vary.
2. Medium: Upon reaching 10 points, players advance to this level. Here, you’ll enjoy enhanced perks, starting with 4% cashback, and 20 free spins. This level only has 6 tiers, with prizes going up to 6.5% cashback plus 50 free spins.
3. VIP: This is the highest tier. At this level, players receive premium rewards. Each of the 12 tiers included in this third level have a different percentage of cashback and free spins, the higher tier, MoonWin Mastermind, offering 12,5% cashback and 300 free spins.

You start participating in this program automatically after your first deposit. The more you play, the more points you earn, and the greater your rewards will be! 5 points will get you to the first level; for the second, you’ll need 10. Every $15 bet means 1 point.

The online casino prioritizes player safety with robust security measures in place. It utilizes SSL encryption technology to protect all sensitive data, ensuring that your personal and financial information is securely transmitted over the internet. Additionally, the casino operates under a license from Curacao, which guarantees that the platform adheres to strict regulations and fair play standards.

All games are regularly audited by independent agencies to ensure fairness and transparency. With these security protocols, you can play with peace of mind, knowing that your gaming experience is both safe and secure.

The support team is available via email (mailto:support@moonwin.com) and live chat. Of course, help is available in English, but MoonWin also has multilingual agents available. As extra help, you can find the Frequently Asked Questions (FAQS) section on the footer of the site, where you can address simple questions, such as “How long will take my withdrawal?” (24h to 5 days)

EMAIL

• Was it Available? YES
• Response Time: 24 h
• Efficiency: GOOD

LIVE CHAT

• Was it Available? YES
• Response Time: Instant
• Efficiency: GOOD

PHONE

• Was it Available? NO
• Response Time: N/A
• Efficiency: N/A

HELP CENTER

• Was it Available? YES
• Response Time: N/A
• Efficiency: MEDIUM

Responsible gambling is a key priority at this online casino. The casino provides several tools to help you stay in control of your play, including the ability to set deposit limits, loss limits, and wager limits. These limits allow you to manage how much you can deposit, lose, or bet within a specified period, helping you stick to a budget.

Additionally, you can set a session limit to control the amount of time you spend on the site. For those needing a break, the casino offers self-exclusion and cooling-off period options, giving you the power to take a temporary or extended hiatus from gaming. These responsible gambling features are easily accessible through your account settings, promoting a safe and enjoyable gaming environment.

MoonWin is a nice online casino to explore and play lots of incredible games, including many online pokies, which always are a crowd pleaser. There’s no particular aspect of this casino that we didn’t like, although the site could benefit by improving the withdrawal options and conditions, as well as the terms for the loyalty program. Other than that, this is a casino you should explore!